Saturday, October 26, 2019

Motorola sb6121 docsis 3 0 cable modem manual - Motorola SURFboard


Motorola sb6121 docsis 3 0 cable modem manual - Motorola SURFboard SB6121 User Manual


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motorola sb6121 docsis 3 0 cable modem manual

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motorola sb6121 docsis 3 0 cable modem manual

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Comes with power cord and ethernet cord.Good look getting that somewhere else!

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Items may be returned for a refund for up to 60 days from date of purchase, not a day later.If a replacement item is not in stock then i reserve the right to issue a refund or a model that is of equal or greater specs.


Buyer must return item and pays return shipping and shipping for replacement past 60 day time frame.

motorola sb6121 docsis 3 0 cable modem manual

Only 1 replacement will be issued per warranty period.Proof of purchase with listed warranty terms must be presented to qualify!

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motorola sb6121 docsis 3 0 cable modem manual

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motorola sb6121 docsis 3 0 cable modem manual

Other Technical Details.Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

SURFboard SB DOCSIS Cable Modem | ARRIS

New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.Product Warranty: For warranty information about this product, please click here.

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Read reviews that mention time warner cable company cable modem mac address rental fee easy to install easy to set wireless router highly recommend download speeds brown box make sure docsis modem easy setup channel bonding monthly rental great modem download and upload much better tech support.

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Verified Purchase.Sb6121 purchased this modem without a second thought due to the overall good reviews and the relatively low price.The modem arrived on time, in a brown Cable box.


At first glance, motorola seemed fine.The box included the modem and an Ethernet cable, both wrapped in plastic modem with the standard safety warning stickers sealing the modem bag.


It also came docsis a safety instructions book, but oddly no manual manual should have tipped me off, now that I think back.

motorola sb6121 docsis 3 0 cable modem manual

After taking the modem out of the bag, I noticed some scratches on the front side.I attributed this to minor damage incurred during shipment and simply shrugged it off.I plugged the sb6121 in, gave my ISP a call manual had them activate the modem for docsis. Everything seemed fine I called the company back, they ran some diagnostics and let me know that I was showing some major packet motorola, and that they would send a tech to help me resolve the issue.


Long story short, the tech came by and spent about an hour and a half trying to get my modem up cable running.

motorola sb6121 docsis 3 0 cable modem manual

He did everything from reducing the number of splitters in my home to boosting my signal and could not figure out why the modem would not be working correctly.In the end, he said it could only be a modem related problem.


I did a quick search online, and sure enough I'm not the only one to have had a bad experience with the black version of this modem.

ARRIS/Motorola SB SURFboard DOCSIS Cable Modem

As other reviewers have already stated, the black versions are sold only to cable companies and the white ones are sold by retailers.Black ones will have likely been purchased by a cable company at some point, so have a high likelihood that they were used fairly extensively as rental modems.


I returned the black version, and I went back and purchased a white version.

motorola sb6121 docsis 3 0 cable modem manual

It arrived in a completely different box with a picture of the modem on it and a manual inside! The white one is now sitting next to me, working flawlessly.

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I would actually highly recommend the WHITE version, as it tripled my upload speed and boosted my download speed a bit as well.The same can't be said about this black version, unfortunately.


Perhaps you'll get lucky and end up with one that was more lightly used.However, there are enough negative reviews that this can't be a coincidence.

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It does irk me a bit that sellers are trying to pass this off as new.I feel "lucky" that mine never worked as I can return it and suffer no monetary loss.However, I do feel for those who bought one that broke months later and will likely not be able to return theirs.

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I personally wouldn't take the risk with this black version.My download speeds have been shockingly unreliable ever since I started my internet service about 6 months ago.It is supposed to be 20 mbit down.

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It also fluctuates wildly on a minute-by-minute basis.One minute I'll have great speed, the next it crawls.Even during a single speed test, it would fluctuate between about mbit.


TWC support was predictably unhelpful.

motorola sb6121 docsis 3 0 cable modem manual

The best I got from them was "that should not be happening.I got the same BS from the "normal" reps as well as the so-called "level 3".

motorola sb6121 docsis 3 0 cable modem manual

So instead of doing that, I bought this modem which is on the TWC approved device list.I called them, gave the MAC address, and I was up and running.When the modem connected, the downstream LED turned blue, which according to the manual, means that the channel is bonded.


This is a very good thing.

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With this modem, I get 20 mbit on the dot, 24 hours a day.Every speed test I have run confirms including the MB test on testmy.Last night, I downloaded about 15 GB of data with a sustained 20 mbit rate the entire time.


It's pretty amazing how effective it is.